CosmoTech Expo India Privacy Policy

Last updated: June 2, 2025

Welcome to CosmoTech Expo India (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit https://www.cosmotechexpoindia.com (the “Site”).

1. Information We Collect

1.1 Personal Information

  • Contact Information: name, email address, phone number, company name, job title
  • Registration Details: billing address, mailing address, payment information (processed by our secure payment partner)
  • Event Participation Data: workshop selections, badge scans, session attendance
  • Support Inquiries: any information you provide when contacting us for assistance

1.2 Non-Personal Information

  • Browser & Device Data: IP address, browser type/version, device type, operating system, screen resolution
  • Usage Data: pages visited, time spent on each page, referral sources, click paths, and other analytics
  • Cookies & Tracking Technologies: see Section 3 below

2. How We Use Your Information

  1. To Provide & Improve the Event Experience:
    • Process your registration and payments
    • Send confirmations, tickets, and reminders
    • Facilitate exhibitor and attendee networking
    • Personalize your on-site and online experience
  2. To Communicate with You:
    • Send updates about event schedules, speakers, and special offers
    • Provide customer support and respond to inquiries
    • Deliver newsletters, marketing materials, and promotional content (you may opt out at any time)
  3. To Analyze & Enhance Our Services:
    • Understand how you use our Site and which features are most valuable
    • Optimize presentation of content, layout, and navigation
    • Conduct A/B testing, surveys, and feedback sessions
  4. To Ensure Security & Compliance:
    • Monitor potential fraud or unauthorized access
    • Maintain the integrity of our systems and data
    • Comply with legal obligations (e.g., responding to a valid legal request)

3. Cookies & Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files placed on your device by your web browser when you visit a website. They help the Site recognize your browser and remember information about your visit.

3.2 How We Use Cookies

  • Essential Cookies: Enable basic website functions.
  • Performance & Analytics Cookies: Collect anonymous usage data.
  • Functional Cookies: Remember preferences like language or region.
  • Marketing & Advertising Cookies: Used (if consented) for personalized advertising.

3.3 Third-Party Cookies

We may allow third-party providers like Google Analytics to set cookies. These are governed by their respective privacy policies.

3.4 Managing Cookies

You can manage or disable cookies in your browser settings. Disabling certain cookies may affect website functionality.

4. Data Sharing & Disclosure

4.1 No Sale of Personal Data

We do not sell or trade your personal data for marketing purposes.

4.2 Service Providers

We may share data with trusted providers (e.g., event managers, payment processors, hosting services). They are contractually bound to secure your data.

4.3 Exhibitor Data Sharing (Optional)

If opted in, basic contact data may be shared with exhibitors for business networking purposes.

4.4 Legal Requirements & Protection

We may disclose your data to comply with legal obligations or protect our rights and users’ safety.

5. Security of Your Information

We implement reasonable safeguards including:

  • SSL encryption
  • Access controls and password protection
  • Security audits and vulnerability assessments
  • Staff training on data privacy

No system is 100% secure. In case of a breach, we will notify affected users and relevant authorities.

6. Children’s Privacy

Our Site is not intended for children under 13. If you believe a child has submitted personal information, please contact us immediately.

7. Links to Other Websites

We are not responsible for the privacy practices of third-party sites linked from our Site. Review their privacy policies before submitting any data.

8. Your Rights & Choices

You may have rights including:

  • Access: View personal data we hold about you
  • Correction: Request corrections to your data
  • Deletion: Request deletion of your data (subject to law)
  • Marketing Opt-Out: Unsubscribe from emails via link or by contacting us
  • Cookie Preferences: Manage via browser settings

Contact us at ruchi.cosmotechexpoindia@gmail.com or call +91-9971811937 to exercise your rights.

9. Data Retention

We retain your data as long as necessary for the purposes stated, unless a longer period is required by law. Data is securely deleted or anonymized afterward.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Changes will be noted with a new "Last updated" date and, if significant, communicated through the Site or email.

11. How to Contact Us

Ruchi Jain (Privacy Officer)
CosmoTech Expo India
Email:
ruchi.cosmotechexpoindia@gmail.com
Phone: +91-9971811937
Address: Cosmo Home Tech, Pragati Maidan, New Delhi, Halls – 5, 4 & 3